HOTELGURU

Follow the Guru and save up to 80% for hotels worldwide!

How we can help you?

FAQ: Hotel search and comparison

I would like to make a reservation

Hotelguru.eu is a hotel price comparison site and a hotel best price search engine. We search all major hotel reservation sites, to help you to find the best priced hotel deals. Once you have found your hotel deal, you will be redirected to one of the reservation sites that we searched. Then book your hotel directly with the hotel reservation site. Remember, Hotelguru.eu is 100% free to use and we do not add any extra fees.

I would like to get in contact with a hotel directly

Hotelguru.eu is a hotel price comparison site. If you have already made a booking using our free service, you will need to contact the reservation website on which you made the reservation to discuss your booking. We will not forward any emails addressed to your/any hotel(s) or reservation sites. Please contact the hotel or reservation site directly.

I used your service to reserve a room, but I cannot remember on which site I made my booking

Helpful tips to determine which reservation site you have used to book your hotel:

  • Check your email - If you have booked a hotel room online, it is most likely that you have received a confirmation email or receipt. The confirmation email will include your booking information as well as contact details of the reservation website. Do not forget to check your spam folder as well.

  • Check your credit card statement - If you did not find or receive a confirmation email, then your next best option is to check your credit card statement for a company name or website.

  • Retrace your steps - Your Internet browser's history may help you determine which website you made your booking with.

I would like to change/cancel my reservation

Hotelguru.eu is a hotel price comparison site. If you have already made a booking using our free service, you will need to contact the reservation website on which you made the reservation to discuss your booking. Please contact the hotel or reservation site directly.

FAQ: Flight search and comparison

I would like to make a reservation

Hotelguru.eu is a flight price comparison site. We search all major hotel reservation sites, to help you to find the best priced flight deals. Once you have found your flight deal, you will be redirected to one of the reservation sites that we searched. Then book your flight directly with the reservation site.

I would like to get in contact with the airline directly

Hotelguru.eu is a flight price comparison site. If you have already made a booking using our free service, you will need to contact the reservation website on which you made the reservation to discuss your booking. We will not forward any Emails addressed to your/any airline(s) or reservation sites. Please contact the airline or reservation site directly.

I used your service to reserve a flight, but I cannot remember on which site I made my booking

Helpful tips to determine which reservation site you have used to book your flight:

  • Check your email - If you have booked a flight online, it is most likely that you have received a confirmation email or receipt. The confirmation email will include your booking information as well as contact details of the reservation website. Do not forget to check your spam folder as well.

  • Check your credit card statement - If you did not find or receive a confirmation email, then your next best option is to check your credit card statement for a company name or website.

  • Retrace your steps - Your Internet browser's history may help you determine which website you made your booking with.

I would like to change/cancel my reservation

Hotelguru.eu is a flight price comparison site. If you have already made a booking using our free service, you will need to contact the reservation website on which you made the reservation to discuss your booking. Please contact the airline or reservation site directly.

If you have any feedback, you can get in touch with us using our contact form.

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